FAQ

?How to operate an electric steamer?

1. Add clean water to the scale line to avoid dry burning. 2. Place seafood or ingredients on the steaming rack and select the time according to the ingredients. 3. Turn on the power, press the switch, and automatically time. 4. Automatically cut off the power after steaming is completed, and the buzzer reminds.

?How energy-saving effect does the steamer have?

The high-efficiency energy-gathering ring heating technology is used, which saves 30% energy compared to traditional steamers. The steam circulation system reduces heat loss and shortens cooking time by 20-40%.

?Does the product material meet international food grade standards?

The main body of the steamer is made of food grade 304 stainless steel, which is corrosion-resistant and easy to clean; the steaming plate is made of transparent high-temperature resistant PC material, so you can visually observe the cooking process. All materials have passed food safety certification, are safe and non-toxic, and meet international food contact standards.

?Are the steaming plate and pot body removable?

The steaming plate, pot lid and water tray are all removable and can be cleaned in a dishwasher. The bottom of the pot body is coated with a non-stick coating, and residual water stains can be wiped clean.

?Are accessories or replacement parts available?

All accessories (steaming tray, sealing ring, power cord) can be purchased separately and are available on the official website or authorized dealers.

?Can I customize the LOGO or purchase in bulk?

Yes, all our products support OEM/ODM customization The minimum order quantity (MOQ) is 50-500 units, and the brand LOGO can be printed and the packaging design can be adjusted.

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